Terms of Service

Last updated: June 1, 2026

1. Acceptance of Terms

By accessing or using the ZenClaims platform and services provided by Zenjuries, Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all users, including agencies, producers, and their clients.

2. Description of Service

ZenClaims is a claims readiness and management platform designed for insurance agencies. The service includes claim intake, real-time collaboration tools, EMOD forecasting, workflow management, and reporting features. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with reasonable notice.

3. Account Registration

To access ZenClaims, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. Subscription and Payment

ZenClaims is offered on a subscription basis. Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change subscription fees with 30 days' notice. Continued use of the service after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree not to use ZenClaims for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any portion of the service. You may not use the service to transmit any harmful, offensive, or disruptive content. Violation of these terms may result in immediate termination of your account.

6. Data and Privacy

Your use of ZenClaims is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of all data you input into the platform. By using ZenClaims, you grant us a limited license to process your data solely for the purpose of providing the service. We will not sell or share your data with third parties except as described in our Privacy Policy.

7. Intellectual Property

The ZenClaims platform, including all software, designs, logos, and content, is the exclusive property of Zenjuries, Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our service without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Zenjuries, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service. Our total liability to you for any claims arising under these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Zenjuries, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of your use of the service, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

Either party may terminate the subscription at any time. Upon termination, your right to use the service will immediately cease. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, we will provide you a reasonable opportunity to export your data.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Georgia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by email or through the platform. Your continued use of the service after changes take effect constitutes your acceptance of the revised Terms.